Shipping policy

At Ziora, we’re committed to delivering your orders as quickly and safely as possible.

Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

* Lagos: 1–3 business days
* Other Nigerian States: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and the size or weight of your order.

Order Tracking

Once your order has been shipped, you’ll receive a confirmation message with tracking information (where available) so you can monitor your delivery.

Failed Deliveries

Please ensure your delivery address and contact information are accurate. If a delivery cannot be completed because of incorrect information provided by the customer, additional shipping charges may apply.

Delays

While we work with trusted delivery partners, occasional delays may occur. We appreciate your patience and will keep you informed if your order is affected.

If you have any questions about your shipment or delivery, please contact our support team at ziorasupport@gmail.com